Contact

Need help?

Alexandra Pijut Customer Service is available from Monday to Friday from 10am to 6pm (EST).

Please note, we are closed the following US holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day. We will be closed at 3pm (EST) on Thanksgiving Eve, Christmas Eve and New Year’s Eve.

We are delighted to assist you and provide personalized advice.

Frequently Asked Questions

Am I able to try pieces on before ordering?

Yes, we are more than happy to schedule appointments for clients to visit Alexandra's NYC home studio to view/try on the collections. Please submit the contact form above, or email info@alexandrapijut.com to set up an appointment.

How long will it take to receive my order?

As all of our pieces are made-to-order, your garment is put into production only once you place your order. The production time is listed on each item page. Please allow 5-7 business days for shipping.

Can you customize a design to my measurements?

Yes, we are proud to offer made-to-measure as an ordering option. Please note that this will incur a customization fee and require additional production time. Please contact us at info@alexandrapijut.com for additional information.

I am interested in a custom Alexandra Pijut look. Is this an option?

Yes! With Alexandra's background being in evening wear and luxury RTW design, she loves working directly with clients to create something truly unique for a special event in their lives.

Please submit the contact form above or email info@alexandrapijut.com to inquire.